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This Report is referred to in: Ashton v Securum Finance [32], Purdy v Cambrian [49], [49], UCB v Halifax [10], [12].

IN THE SUPREME COURT OF JUDICATURE
QBENI 1990/0192/1
IN THE COURT OF APPEAL (CIVIL DIVISION)
ON APPEAL FROM THE HIGH COURT
(HIS HONOUR JUDGE HAYWARD)
Royal Courts of Justice
Strand
London WC2

Wednesday 28th July 1999

Before:

LORD JUSTICE WALLER
LORD JUSTICE MAY




BETWEEN:
CO-OPERATIVE RETAIL SERVICES LTD
Respondent

AND:
GUARDIAN ASSURANCE PLC
Appellant



(Transcription of the handed down judgment by
Smith Bernal Reporting Limited, 180 Fleet Street,
London EC4 A 2HD
Tel: 0171 421 4040
Official Shorthand Writers to the Court)




MISS G ANDREWS (Instructed by Messrs Trowers & Hamlin, Sceptre Court, 40 Tower Hill, London EC3 N) appeared on behalf of the Appellant

MR S WHITAKER (MR S BRINDLE on 28th July (Instructed by Clarke Willmott & Clarke, Blackbrook Gate, Blackbrook Park Avenue, Taunton) appeared on behalf of the Respondent



JUDGMENT
(As approved by the Court)


(c) Crown Copyright

1.   LORD JUSTICE MAY:
2.   Introduction
3.   This is an appeal, by permission given by Stuart Smith L.J., by the defendants, Guardian Assurance plc, from a decision of H.H. Judge Hayward, sitting as a deputy judge of the High Court, made on 10th December 1998. The judge dismissed Guardian's appeal against a decision of Master Hodgson on 20th October 1998 refusing to strike the action out for want of prosecution. The judge decided that the Master's reasons for refusing to strike the action out were wrong, but he found in favour of the plaintiffs on another ground which the Master's consideration had not reached.
4.   The judge held that there had been inordinate and inexcusable delay for a period of 5 years and 5 months but that this had not caused substantial prejudice to the defendants. He accordingly held that it had not been shown that there was a substantial risk that a fair trial of the issues in the litigation would not be possible. The defendants say that this conclusion was plainly wrong. The plaintiffs say that it was a conclusion properly open to the judge on the material before him and that this court ought not to substitute its own discretion for that of the judge, even if this court might themselves have reached a different discretionary conclusion.
5.   Narrative
6.   The plaintiffs own shop premises at 49-51 The High Street, Barnstaple, in Devon. In 1989, the buildings were elderly. In May 1989, the defendants acquired a large development site next to the plaintiffs' store by a vesting order made under a compulsory purchase order. The defendants set about developing their site. There were as many as 42 adjoining owners to that site, the plaintiffs being one of these. The defendants engaged consultant architects and engineers and entered into a building contract with Sir Robert McAlpine & Sons Limited, who became third party to these proceedings. The contractors cleared the site and carried out excavations. These works, it seems, revealed the need to provide additional foundation support to the walls of the plaintiffs' buildings in a number of places where the buildings abutted the defendants' site. Both the plaintiffs and the defendants engaged surveyors who were concerned, among other things, with negotiations arising from the compulsory purchase order in which the plaintiffs claimed compensation. There were protracted negotiations about this compensation which were finally to be concluded in February 1998. There was also a dispute over access to the site which was largely resolved by April 1993.
7.   These proceedings arose because the defendants' contractors carried out underpinning works to some of the walls of the plaintiffs' buildings. The evidence does not tell us much about the detail of these works, which were carried out between the end of June and the end of September 1989. They were designed by the defendants' engineers. They were carried out by McAlpine or sub-contractors engaged by them. There were frequent inspections of them by building control officers of the local authority, the North Devon District Council.
8.   A photograph (A4) attached to a structural survey report of February 1990 made by a representative of the plaintiffs' surveyors shows completed underpinning work to the gable wall of the soft furnishings department. The wall itself is elderly irregular stonework. The underpinning appears to be quite substantial fair-faced concrete, which no doubt was reinforced. The photograph also shows a clear vertical construction joint, which may or may not be designed as an expansion joint. These details suggest (but the evidence does not explicitly say) that there was a reasonably sophisticated design of the reinforcement and of the concrete and its shuttering and it would be surprising if there was not also some form of temporary support (which would also have to be designed) to the plaintiffs' building while the underpinning work was carried out.
9.   The plaintiffs' surveyors soon knew that these works were being carried out. They had prepared a Schedule of Condition as at 5th June 1989. The defendants' architects in the person of their site architect, Mr Atkinson, also appear to have made a separate survey. By letter dated 30th June 1989, the plaintiffs' Property and Estates Manager wrote that no consent had ever been given for any person connected with the defendants or their builders to enter the plaintiffs' land. He was to have a meeting with representatives of the defendants. By letter dated 28th July 1989, the plaintiffs' surveyor, Mr Dyte, wrote to the defendants' surveyor, Mr Chase, saying that he had visited the site on 22nd July 1989. He said that, since the Schedule of Condition on 5th June 1989, there had been substantial movement to the rear of the plaintiffs' premises. His opinion was that this did not represent a hazard to health and safety, but that it was a matter of concern. He asked for tell tales to be fixed. In a letter dated 31st July, Mr Walker of the defendants' architects told Mr Chase that he had had discussions with their site representative and McAlpine and
10.  
     "It would appear that McAlpines site agent gave full notice to the Co-op's Manager of their intention to commence works in underpinning to these premises, and further, by agreement with the Manager, he has taken steps to improve some of the construction to the rear of these premises by the reduction in height of an existing masonry wall."
11.   Mr Chase replied to Mr Dyte's letter on 18th August 1989 speaking of the need for expediency as a reason why written notice of the work had not been given. He appreciated a concern that some movement appeared to have occurred. He suggested an urgent meeting to resolve details. There is an issue about whether the urgency concerned structural stability or, as is possible, means of escape in case of fire. A meeting was held on 19th September 1989 called by Mr Walker of the defendants' architects. The main thing he wanted to discuss was the fire escape route. In the course of the meeting, it is recorded that Mr Dyte indicated that the underpinning to the plaintiffs' building seemed to be quite satisfactory but that the building appeared to be still moving and that tell tales had not been provided. Mr Dyte added that he was not happy with the structural stability of the premises and said that this might ultimately mean that the plaintiffs' store had to close.
12.   The defendants' building works proceeded. It became necessary to trim the underpinning. The vibration from this is said to have caused further damage to the plaintiffs' building and 12th February 1990 is identified as a date when this is said to have occurred. A Building Control Officer from the District Council, Mr Irving, made a site inspection. He wrote on 16th February 1990 that the condition of the plaintiffs' premises were very poor. He stated that continuous building control inspection of the underpinning of all properties adjoining the defendants' site had been undertaken since their works began. He said that the exterior of the fabric of the plaintiffs' building had particularly caused concern. The plaintiffs' solicitors wrote back on 2nd March 1990 stating on instructions that the plaintiffs' premises were in reasonable and safe condition before the defendants' works began. Mr Ley, another Building Control Officer, replied on 28th March 1990 saying that the Building Control Division of the local authority was working closely with the contractors and were trying to make sure that the work they carried out did not affect the stability of the plaintiffs' property. He expressed the opinion that the underpinning carried out had not had that effect. On the contrary it had provided better foundation stability. The plaintiffs' surveyors responded to this in detail by letter dated 6th April 1990 taking issue with what had been said, but accepting that the plaintiffs' building was of an advanced age and that maintenance of older properties can be particularly difficult.
13.   I have sketched in these details to show the nature of what was going on, not to give a complete picture. There is no doubt at all that the defendants were carrying out a major building operation on which numerous professional and technical people were engaged. The plaintiffs, for their part, were obviously concerned about the stability of an elderly building and the effect which the defendants' works may have had on it.
14.   The plaintiffs' surveyors produced a further Structural Survey and Report dated February 1990. This is a lengthy document, whose general import is that there were numerous defects in the structure of the plaintiffs' premises, including, for instance, in the gable wall to which I have already referred. A tabulated schedule suggests that the "possible cause" of a substantial number of these defects was the defendants' underpinning. The introduction to the report includes the statement that neither existing foundations nor recent underpinning could be directly inspected without excavating trial pits. It was also stated that it was not possible to assess the general construction of the foundations of the building. It was recommended that certain walls should be taken down and reconstructed. On 16th June 1990 the plaintiffs closed the store apart from the electrical department being concerned about its stability.
15.   The writ in these proceedings was issued on 17th December 1990. It complained of the underpinning works between June and September 1989 and vibration damage caused by the trimming works in February 1990. The underpinning was alleged to be a trespass and the vibration a nuisance. It was said that the plaintiffs had suffered damage, whose particulars included the cost of removing the underpinning before new walls could be built to replace those underpinned; the cost of demolishing and rebuilding existing walls damaged by the underpinning; losses consequent on closing most of the store but keeping the electrical department open running at a loss; and other matters concerning guttering and drainpipes, which did not feature in this appeal. The writ claimed, among other things, an injunction requiring the defendants to demolish and remove the underpinning; injunctions and declarations in relation to trespass, water accumulation, guttering and down pipes, rights of way and drainage easements; and damages. It is to be noted that the proceedings began more than a year after the underpinning was completed and some 10 months after the trimming works. The plaintiffs had not taken any proceedings to prevent the underpinning or its trimming while these works were taking place. They did not at any time apply for an interim injunction after they had started proceedings.
16.   The reality of the plaintiffs' position in early 1991 appears reasonably plain from their answers, served on 24th September 1991, to a Request for Further and Better Particulars dated 11th March 1991. They were saying that their preferred course of action was to demolish and rebuild the store. But the existence of the defendants' underpinning meant that the cost of removing it would be expensive so as to make the plaintiffs' proposed redevelopment uneconomic. The alternative was to leave the underpinning in place. But designing and building a new store round it would also be expensive and uneconomic. Hence the idea, claimed but never pursued in these proceedings, of getting an order requiring the defendants to remove the underpinning at their own expense. A positive court order to this effect was never likely to be obtained. The plaintiffs had taken no steps 18 months earlier to stop the defendants doing the underpinning. Assuming that the plaintiffs would in due course establish their claim, damages would have been seen as a sensible and satisfactory solution.
17.   The defence was served on 11th March 1991. It defended the allegation of trespass by saying that in June 1989, Mr Fox, the plaintiffs' store manager, had given verbal consent to the underpinning to Mr Nutt, McAlpine's site manager. It was denied that the underpinning had caused any material movement in the walls of the plaintiffs' premises. Trimming the underpinning was admitted, but it was denied that this constituted a nuisance or that it caused any damage to the plaintiffs' walls. On 23rd April 1991, the defendants served a third party notice against McAlpine. They have featured little in the proceedings and have taken no direct part in the matter now under appeal. The plaintiffs served further and better particulars of the statement of claim on the 24th September 1991. [Two days later, the defendants completed their development works.] There was a summons for directions which was partly heard on 24th July 1992. It was adjourned to the 13th October 1992, when directions were made by consent in both the action and the third party proceedings. The directions included that there should be lists of documents within 56 days of the date of service of the order, that is by about Christmas 1992. There were directions about witness statements and expert reports. The estimated length of the trial was one week. The matter was to be set down upon application by any party having first given not less than one months' notice to the other two parties.
18.   There had been no urgency in the conduct of the action. The terms of the consent order showed no enthusiasm for progressing the action in the future. The plaintiffs served their list of documents on 5th November 1992. The defendants and McAlpine have never done so. On 6th January 1993, the plaintiffs' solicitors wrote to each of the other parties asking about their list of documents. McAlpine's solicitors wrote back the following day saying that their list of documents would be served shortly. It was not. After that, the action and the third party proceedings went to sleep.
19.   Meanwhile in January 1993, the plaintiffs demolished their old store and built a new one. This was completed in October 1993. The plaintiffs say that the design of the new store was more expensive because it had to take account of the defendants' underpinning which was not removed. There was some desultory negotiations extending over the next 4 years or more mainly directed to settling the compensation claim from the compulsory purchase order. The limitation period for the trespass claim expired at the latest in about September 1995. The limitation period for the nuisance claim expired in February 1996 - I think the date of 12th February 1997 referred to in the chronology is a year out (see paragraph 4 of the statement of claim and paragraph 15 of the affidavit of Christopher Taylor), but it does not make much difference in the present context. In the course of without prejudice discussions in July 1997, representatives of the defendants told the plaintiffs that the defendants would apply to strike out the proceedings for want of prosecution if the plaintiffs tried to revive it. This did not jolt the plaintiffs into action. Outstanding issues on the compulsory purchase claim were resolved in principle in February 1998. On 24th March 1998 the plaintiffs served a notice of intention to proceed. The defendants issued their summons to strike out for want of prosecution on 24th April 1998. The access and the compulsory purchase order issues were finally settled in June 1998.
20.   The parties have understandably taken no steps to progress the action itself since April 1998. The present position is that there are some pleadings, now about 8 years old, and the plaintiffs have served a list of documents. Apart from that, and the evidence served in the striking out proceedings, nothing has happened. The evidence indicates - and it is obvious - that the plaintiffs would need to reconstruct their claim. The claims for injunctions, which, on one view, were the main focus of the action when it was started, are no longer relevant. In outline, the plaintiffs would now want to claim damages for:
21.  
   (a) losses incurred because the old store was closed or partly closed in 1990;
   (b) the extra cost of constructing the new store because its design had to accommodate the defendants' underpinning which was not removed; and
   (c) loss resulting from the contention that the plaintiffs had to build the new store some 10 years earlier than they would have, if the old store had not been damaged by the defendants' works.
22.   As Waller L.J. said during the hearing, there may be conceptual problems with the third of these claims. The second of them is likely to raise detailed questions of architectural and engineering fact and, possibly, opinion, which the parties have not even begun to address in detail.
23.   In short summary the issues which it appears this action would have to address include:
24.  
     (1) whether underpinning works which ended in September 1989 constituted a trespass or a nuisance and whether they damaged the plaintiffs' building.
   (2) whether subsequent trimming works were a nuisance and damaged the plaintiffs' building.
   (3) whether the plaintiffs' original store became unusable in whole or in part because of the defendants' works.
   (4) whether in consequence the plaintiffs had to demolish and rebuild their store earlier than they otherwise would have.
   (5) whether the plaintiffs' rebuilding works were more expensive because they had to work around the underpinning.
25.   Factual questions relevant to one or more of these issues include (a) whether a representative of the defendants orally agreed in June 1989 that the defendants might carry out their underpinning works, and (b) what was the physical state of the plaintiffs' building before the defendants undertook their works, and (c) to what extent did the defendants' works make the state of the plaintiffs' building worse.
26.   The parties' submissions did not dwell on the possibility (which I think is nevertheless apparent) that the plaintiffs might wish to try to amend their claim to allege additional causes of action, for instance, negligence, withdrawal of support or breach of an undertaking given by the defendants by their solicitors on their behalf in correspondence. Such an application would be outside the limitation period. I mention the possibility only to fill out the factual and legal complications which this action would be likely to engender about facts which happened 10 years ago.
27.   The judge's decision
28.   The judge considered with reference to Birkett v James [1978] A.C. 297 whether the plaintiffs been guilty of inordinate and inexcusable delay in the prosecution of the claim. He considered that the delay of 5 years and 5 months between November 1992 and March 1998 was inordinate. The plaintiffs did not suggest otherwise, but they submitted to the judge that the delay was excusable. They said that the order for directions of 13th October 1992 contained an express agreement which relieved them from any obligation to prosecute the action until either they or one of the other parties gave notice for setting down. Alternatively, the plaintiffs said that there was an agreement or at least an understanding between themselves and the defendants that the action should remain in abeyance pending the resolution of the claim arising from the compulsory purchase order. Master Hodgson had decided in the plaintiffs' favour on the first of these points. The judge considered that this was wrong. He also considered in detail correspondence and affidavit evidence directed to the question whether there had been agreement or acquiescence by the defendants that the action should not proceed. He held that there had not. There is no challenge by the plaintiffs to these findings in this court. So the delay was, not only inordinate, but also inexcusable.
29.   On the issue of oral consent to the underpinning works, the defendants' case is that in June 1989 the plaintiffs' store manager, Mr Fox, gave his oral consent to Mr Nutt, who was McAlpine's site manager, that the underpinning works might be carried out. They say that this is a question which depends exclusively on oral evidence. Mr Nutt left McAlpine in May 1991. The defendants say that there will be obvious difficulties in him being able to remember a crucial conversation 10 years or more ago when there are no documents to help. No witness statement was taken from him, although the defendants' then solicitors spoke with him before the defence was served. He is thought to be an unwilling witness and the defendants may have to serve a witness summons to get him to give evidence. The plaintiffs' submissions included that it would be incredible if permission to proceed with substantial encroaching underpinning works had been obtained in a conversation between the contractor's site manager and the plaintiffs' store manager. There was a letter dated 18th August 1989 suggesting that there had been no such permission.
30.   The judge considered the parties' submissions about Mr Nutt. It was not suggested that he could not be traced, but there was no witness statement from him. The judge said that there was no evidence that he would not be able to recall the contract. In the judge's view, the issue of consent was a very short point. He was not prepared to infer that Mr Nutt would not be able to deal with it. There were some contemporary documents to assist the court, even if they did not help the defendants' position.
31.   The defendants submitted to the judge that they were prejudiced because the demolition of the plaintiffs' store and the building of a new store had destroyed any physical evidence on the ground before experts could be instructed to prepare reports. The judge considered that this was not a good point. The defendants had themselves raised in their defence served in March 1991 the issue that the plaintiffs' buildings had been unstable and that their stability had not been affected by the underpinning works. The plaintiffs started to demolish the store 3 months after the order for directions on 13th October 1992 and a month after the plaintiffs' list of documents had been served. The defendants clearly knew that the plaintiffs intended to demolish the original buildings and had themselves raised the issue to which this submission goes. The judge considered that the redevelopment, not the plaintiffs' delay, had destroyed the evidence on the ground. He might also have said that the defendants had opportunity to gather evidence of the condition of the buildings before they were demolished in support of an issue which they themselves had already raised in the litigation. Neither party appears to have taken systematic steps to record for the purpose of this litigation relevant details of the old building as it was demolished nor of that part of the design and construction of the new building said to have been required because the defendants' underpinning remained where it was. This would be surprising, if there was any real intention at the end of 1992 to progress the litigation.
32.   On questions relating to the physical state of the plaintiffs' buildings before and after the defendants' underpinning works, the defendants rely on what they said were numerous evidential difficulties arising from the delay. Documents, to which I have already referred, indicate that the Building Control Officers of North Devon District Council, Mr Ley and Mr Irving, made frequent site inspections of the plaintiffs' premises before the defendants' development and in the early months of 1990. But they now have little if any memory of the details of the state of this building 91/2 years ago.
33.   The defendants say that there are other difficulties. Mr Bond, the resident structural engineer who initially inspected the site and who worked for the consulting engineers which designed the underpinning works, Ernest Green Partnership, cannot be traced. Neither can his successor, Mr Lane, and efforts to contact another successor, Mr Hubbard, have been unsuccessful. They both attended certain relevant meetings on site with Mr Atkinson, the site architect, when no other representative of the defendants was present. Mr Hubbard is thought to have designed the underpinning. Ernest Green Partnership and its successor have no documents recording in detail the condition of the store. Mr Atkinson was sacked in the Spring of 1990 and has not been found. The memories of the supervising architect, Mr Walker, and the defendants' surveyor, Mr Chase, are not good. The only documents which Mr Chase has relating directly to the condition of the property are three pages of hand written notes relating to an inspection which he carried out on 2nd September 1988. The schedule of condition prepared by Mr Atkinson and a report prepared by him on damage to the structure which the plaintiffs were alleging had been caused by the underpinning cannot be found. The architects' files mainly comprise correspondence about other disputes which were going on at the time and contain no relevant photographs.
34.   The judge referred in some detail to the evidence about Mr Ley, Mr Irwin, Mr Bond, Mr Lane, Mr Hubbard and Mr Atkinson. He also considered evidence relating to the documents available to the defendants in the hands of the various professionals. As to the missing survey and report of Mr Atkinson, the judge noted that Mr Dyte, the plaintiffs' surveyor, prepared the survey report dated 5th June 1989. The judge recorded Mr Whitaker's submission on behalf of the plaintiffs that when complaints about the underpinning works were first made, surveyors were engaged on both sides, Mr Dyte and Mr Chase, and that they were heavily involved in the work and in the compulsory purchase order negotiations. They would have comprehensive files to refresh their memories on these various issues. Mr Whitaker also submitted that this was a substantial development involving McAlpine, architects, specialist engineers and surveyors, and that there would be a vast number of documents relating to the works. He also submitted that, if the defendants had complied with the order for directions of the 13th October 1992 by taking, in the Autumn of 1992 and the early months of 1993, steps which they ought to have taken in preparation for the litigation, they would be in a better position to know what documents were available to them. The prejudice for which the defendants contend, said Mr Whitaker, derived from their own fault.
35.   The judge then said this at page 19A of the transcript:
36.  
     "I have considered these submissions carefully. The buildings works were not, of course, carried out by the defendants but by its contractors, and architects, surveyors and engineers were, of course, involved. I am satisfied that there is bound to be a wealth of documents and records here which the contractors and professionals can refer to refresh their memories. Given that help, I am not persuaded that their recollection will be any worse now than it would have been perhaps three or four years ago when this action might have been tried had the plaintiff moved the matter along."
37.   The judge considered that the loss of Mr Atkinson's survey and report was not prejudicial, or at least was mitigated by the fact that a survey was done, although by the plaintiffs' surveyor. He is a professional man, and the judge saw no reason to suppose that the survey was not done in a proper and a professional way. There was no reason to assume that a report by Mr Atkinson would have reached very different conclusions from those of Mr Dyte. As to the Building Control Officers, there were documents available to refresh their memories. Even if they did not, the judge was not persuaded that their memories as to the condition of the plaintiffs' premises before the building works began were of such importance to the defendants' case to justify striking out the claim. It was unlikely that their memories would be any worse now than they would have been some 3 or 4 years earlier.
38.   The judge took account of his view that the defendants' difficulties had to a significant extent been caused by their own conduct. They could not, in his view, have it both ways. They could not say that there was never any agreement to hold this action in abeyance and then rely upon their own total inactivity since the order for directions to establish prejudice. The defendants should have sorted out their own evidence and obtained witness statements. It was all the more important that the defendants should have taken steps to prepare themselves to some extent to fight this action, since they were always going to have to rely on the evidence of McAlpine and their employees and their professional advisors.
39.   In the result, the judge was not persuaded that a fair trial could not now take place or that the delay on the part of the plaintiffs had in fact caused the defendants serious prejudice. The judge accordingly upheld the Master's order, although, as I say, for a different reason.
40.   The parties' submissions
41.   Miss Andrews on behalf of the defendants has, both in writing and orally, restated and elaborated upon the submissions made to the judge. In summary, she submits that none of the professional witnesses engaged by the defendants on their development who would have been able to give direct first hand evidence of the condition of the plaintiffs' store is available. This is particularly acute for Mr Bond, the resident structural engineer, who cannot be found and Mr Hubbard, the structural engineer who designed the underpinning. The Building Control Officers cannot remember anything which would significantly explain or expand on the views expressed in the contemporary correspondence. Vital documents relevant to the condition of the site are missing. If Mr Atkinson could be found, his contemporary survey and report is not available to refresh his memory. The documents available to the defendants are of peripheral relevance and limited value in refreshing the memories of witnesses. The memories of other professionals are significantly impaired. Mr Nutt's evidence is critical to one element of the defence and he would now have to rely on his unassisted memory of what happened more than 10 years ago. Miss Andrews submits that it is obvious that memories must have faded significantly over a period of this length and that the judge was wrong to rely on the fact that there was no evidence that Mr Nutt would not be able to recall the contract. Five years and 5 months in this context is a very long time. She submits that it is unnecessary for a party seeking to strike out a claim for want of prosecution to produce specific evidence of the impairment of the memories of specific witnesses (see Shtun v Zalejska [1996] 1 W.L.R. 1270 at 1285B Peter Gibson L.J. and 1288 Hobhouse L.J.) nor as to the time within the period of delay at which their memories became impaired. She refers us to the well known passage in the speech of Lord Browne-Wilkinson in Roebuck v Mungovin [1994] A.C. 224 at 234E-G, where he said that a judge can infer that any substantial delay at whatever period leads to a further loss of recollection and that an attempt to allocate prejudice to one rather than another period of delay is artificial and unsatisfactory.
42.   Miss Andrews submits that the judge failed to deal with the unavailability of certain of the professionals to which the evidence referred. She submits that the judge's finding that there was bound to be a wealth of documents and records from which witnesses could refresh their memories did not accord with evidence that the documents available to the defendants were largely concerned with other matters. She submits in effect that the judge brushed aside the importance of the loss of Mr Atkinson's survey and report and that there was no proper basis for supposing that Mr Dyte's report should be regarded as essentially uncontentious. She submits that the judge was wrong to blame the defendants for inactivity. The main obligation to progress an action lies on the plaintiff and a plaintiff who fails to do so for a very long period cannot properly contend that evidential prejudice is the fault of an equally inactive defendant. She refers to Allen v McAlpine [1968] 2 Q.B. 229 at 258D explaining passages at 263E and 273F as references to waiver; and to Arbuthnot Latham v Trafalgar Holdings [1998] 1 W.L.R. 1426 at 1435G. She submits that at most the defendants' inactivity in this case should only properly be criticised in relation to discovery.
43.   One of the written grounds of appeal is that the judge failed to take into consideration the consequences to other litigants and to the courts of inordinate delay and the fact that the plaintiffs had chosen not to set down the action for trial by giving the notice required by the order for directions of 13th October 1992. The plaintiffs' delay was, she says, intentional. The judge should have had regard to prejudice to the due administration of justice in considering whether there was a substantial risk that there could not be a fair trial. She refers us to Arbuthnot Latham v Trafalgar Holdings [1998] 1 W.L.R. 1426 at 1436, where Lord Woolf said:
44.  
     "Any delay which occurs will be assessed not only from the point of view of the prejudice caused to the particular litigants whose case it is, but also in relation to other litigants and the prejudice which is caused to the due administration of civil justice."
45.   Miss Andrews submits that this court in Choraria v Sethia [1998] C.L.C 625 made it clear that those considerations apply, not only to future cases, but also to those which are already started. The judge ought to have taken these matters into consideration, but did not.
46.   In conclusion, Miss Andrews submits that it is difficult to think of a more obvious case for striking out an action for want of prosecution.
47.   Mr Whitaker's submissions support the judge's conclusion. Although he accepts that the plaintiffs' claim will now need to be restructured to some extent, he emphasises that the plaintiffs' Further and Better Particulars of September 1991 had explicitly asserted that damage caused by the underpinning works had accelerated the plaintiffs' need to replace the building. There has been no recent radical change in the plaintiffs' case. He emphasises that the defendants knew that the store was to be redeveloped in January 1993 and that they could not have thought in the period between the Directions Order of October 1992 and the demolition of the building that the action was not going to be pursued. The defendants did not however take any steps to have the building surveyed before it was demolished.
48.   Mr Whitaker does not suggest that he can rely on the defendants' inactivity during the period of culpable delay. But he does submit that, following the order for directions in October 1992, there were steps which the defendants should have then taken and that the period of delay did not in essence start until the Spring of 1993. During that period, which included the demolition of the plaintiffs' building, the defendants should have got their documents in order and taken witness statements from those witnesses who would be essential to their case. As I have said, he submits that by then the defendants were well aware that the plaintiffs' case was that the underpinning had accelerated the need to demolish and rebuild.
49.   As to the impairment of witnesses' memories, Mr Whitaker submits that Mr Nutt was always going to have to rely on his memory largely unsupported by documents. The main points in the case concerned the condition of the plaintiffs' building before and after the underpinning and what happened on site then. The professional witnesses would always have to rely on documents and this is not, as Mr Whitaker puts it, an eye witness case. The judge was entitled to infer that there would be a wealth of documents from contractors and professionals. Mr Whitaker relies strongly on the probability that from one source or another there will be substantial documentation of the progress of the works and contact between the parties. These documents would include site diaries, minutes of site meetings, architects' instructions, correspondence between the professionals and the contractor and between the professionals themselves and correspondence with their respective clients.
50.   Mr Whitaker submits that the defendants specifically withdrew before the judge any point arising from Grovit v Doctor [1997] C.L.C 1038 and that they did not rely on prejudice to the due administration of justice. This appears to be a reference to passages in the affidavit of Judith Hayward, a solicitor with the firm representing the defendants, to the effect that the plaintiffs had only kept the action alive to help their negotiations for compulsory purchase compensation and that this should be seen as an abuse of process. This was strongly denied in Mr Taylor's affidavit on behalf of the plaintiffs. Mr Whitaker accepts, however, that the plaintiffs' delay was intentional and he came close to accepting - what I think is obviously correct - that they had decided to "warehouse" the case, in the terms of Lord Woolf M.R. in at 1437.
51.   Discussion
52.   The starting point is, as always, Birkett v James [1978] AC 297 in which Lord Diplock said at page 318 of the court's power to dismiss actions for delay:
53.  
     "The power should be exercised only where the court is satisfied either (1) that the default has been intentional and contumelious, e.g. disobedience to a peremptory order of the court or conduct amounting to an abuse of the process of the court; or (2) (a) that there has been inordinate and inexcusable delay on the part of the plaintiff or his lawyers, and (b) that such delay will give rise to a substantial risk that it is not possible to have a fair trial of the issues in the action or is such as is likely to cause or to have caused serious prejudice to the defendants either as between themselves and the plaintiff or between each other or between them and a third party."
54.   Many authorities have over the years dealt with Lord Diplock's second limb. These include Roebuck v Mungovin [1994] A.C. 224 at 234E-G and Shtun v Zalejska [1996] 1 W.L.R. 1270, to which I have already referred. Especially relevant to this appeal are passages in the judgment of Peter Gibson L.J. in Shtun at pages 1277 and 1285 and in the judgment of Hobhouse L.J. at page 1288.
55.   More recently, there has been a culture change which anticipated the introduction of the Civil Procedure Rules and which was already part of the relevant law and practice in December 1998 when Judge Hayward gave his decision in this case.
56.   The line of cases which exemplify this change concentrate on whether there has been an abuse of process. Failure to progress litigation, where there is no real intention of bringing the proceedings to a conclusion or where there is wholesale disregard of the rules of court is capable of being an abuse of process which may lead the court to strike out proceedings irrespective of prejudice to defendants. An important consideration which may contribute to this conclusion has crystallised in rule 1.1(2)(e) of the Civil Procedure Rules to the effect that dealing with a case justly includes, so far as is practical, allotting to the case an appropriate share of the court's resources, while taking into account the need to allot resources to other cases. This ingredient of justice was already in place before 26th April 1999 when the Civil Procedure Rules came into force. It means, in my view, that there may be cases which have been so conducted that they do not in justice deserve the allocation of further court resources.
57.   The line of cases to which I have referred include the House of Lords decision of Grovit v Doctor [1997] C.L.C 1038, in which Lord Woolf said at page 1044 Paragraph [33] that, if there is an abuse of process, it is not strictly necessary to establish want of prosecution under either of the limbs identified by Lord Diplock in Birkett v James. It also includes Arbuthnot Latham v Trafalgar Holdings [1998] 1 W.L.R. 1426 and Choraria v Sethia [1998] C.L.C. 625.
58.   In Choraria, there had been over four years' delay and the contention was that the plaintiff's conduct amounted to an abuse of process so that the action should be dismissed irrespective of prejudice either under the first limb of Birkett v James or by the application of the independent principle recognised in Grovit v Doctor. Nourse L.J. in his judgment in Choraria considered Grovit v Doctor and Arbuthnot Latham in detail. He concluded that Arbuthnot Latham was declaring the law as it now is and not only for the future. He then said at page 630F:
59.  
     "The law, as it applies to this case, may therefore be stated thus. Although inordinate and inexcusable delay alone, however great, does not amount to an abuse of process, delay which involves complete, total and wholesale disregard, put it how you will, of the rules of court with full awareness of the consequences is capable of amounting to such an abuse, so that, if it is fair to do so, the action will be struck out or dismissed on that ground. With regard to the facts of this case, I would add that a disregard of a non-peremptory order must, if anything, be a fortiori to a disregard of the rules."
60.   The concurring judgments of Pill and Thorpe L.JJ. were to the same substantial effect.
61.   In the present case, the defendants did not rely before the judge on wholesale disregard of the rules. It would be problematic to do so in the light of the terms of the directions order of 13.10.92 and to rely on specific failures would be artificial. This is simply a case where benign directions were made by consent in October 1992, and then nothing happened for 5 years and 5 months. Miss Andrews submits that the delay was deliberate and that it would, to use the language of Thorpe L.J. in Choraria at 635, be neither punitive nor unjust to withdraw the case from plaintiffs who have shown no commitment to it. As will be seen, I agree that this should be the result of this appeal and I consider that the plaintiffs' intentional decision to "warehouse" the claim, no doubt as an adjunct to the compulsory purchase order negotiations, was very arguably an abuse. But I am prepared to proceed (without specifically so deciding) on the basis that in this case there was inordinate and inexcusable delay which did not by itself amount to an abuse of process. The judge was not asked to decide the application on this basis.
62.   The next question however is whether the delay has given rise to a substantial risk that it is not possible to have a fair trial of the issues in the action. In my judgment, the answer to that question is plainly yes, and so plainly yes that I consider that this court should reconsider and reverse the decision of the judge. I think that the judge's discretionary decision is undermined by two related misjudgments. Firstly, I think that he (and also the parties' advocates) have substantially underestimated the scope of the factual enquiry needed to resolve the main construction disputes which would arise. You cannot decide whether quite sophisticated underpinning damaged the structure of an elderly building without investigating the details of the design and construction of the underpinning and the temporary support and the structure and construction of a building which has long since been demolished. Secondly, I think that the judge substantially underestimated the significance for such an enquiry of oral evidence. The fact that some litigation of this kind is conducted with professional witnesses giving inadmissible evidence about facts they think may be pieced together from a mass of documents which they did not write and of drawings which they did not draw does not detract from the fact that proper evidence should come from those who were on site daily and who remember what happened. Masses of documents of this kind written 10 years ago are not in the main in truth used to refresh witnesses' memories. They are usually used in an attempt at historical reconstruction by advocates and expert witnesses. In my view, it is obvious that a delay of 5 years and 5 months in a case such as this would make it substantially more difficult for the defendants - but in fact anyone - to conduct this litigation. Further significant failing of witnesses' memories during that period was, not only an inference which it was open to the judge to draw, but one which in this case he should have drawn. Although points of detail can be made to counter the defendants' evidence and submissions here, I think that the main burden of the case advanced by Miss Andrews about witnesses' memories and availability is plainly sound. As one instance only, I think that she is correct to submit that Mr Bond, Mr Hubbard and the Building Control Officers were potentially important witnesses whose unavailability or impaired memories would seriously hamper the defendants.
63.   That by itself might be enough to establish serious prejudice to the defendants such that the action should be struck out. But my views about the judge's decision enable the court to look at the matter afresh and to reach its own decision. In my view, there is another powerful - I am tempted to say overwhelming - reason why this appeal should succeed. The heart of the matter in this particular case seems to me to lie in Mr Whitaker's unavoidable strong reliance on the probability that from one source or another there will be very substantial documentation of the progress of the works and contact between the parties. These documents, he says, would include site diaries, minutes of site meetings, architects' instructions, correspondence between the professionals and the contractor and between the professionals themselves and correspondence with their respective clients. This, in my view, is an implicit acceptance that oral evidence, in so far as witnesses can be found, will now be of little help. I do not accept that it never would have been. It is also an assertion that this moribund action would now have to proceed by gathering together from numerous sources - architects, engineers, quantity surveyors, site supervisors, the local authority, clients, contractors and possibly subcontractors - what remains of the avowedly very extensive documentation of two substantial building contracts - the defendants' between 1989 and 1991 and the plaintiffs' in 1993. No doubt the question should be addressed as it was in 1998. But the implicit assertion is that the parties must now piece together from a mass of documents the complicated details, many of them inferential by this process, of demolition and construction works whose details are at best a hazy memory. It is further the implicit suggestion that the court should be expected to devote the time necessary to reach factual conclusions from material of this kind.
64.   Disputes of this kind are always troublesome and usually overloaded with documents. That would have been so, no doubt, had the action been tried, as it should have been no later than about 1994. But to start a process of reconstruction 10 years after some of the main facts and after an interval of 5 years and 5 months when nothing has happened undoubtedly means, I think, that the future progress of the action would be substantially more troublesome, more time-consuming and more expensive. In addition, there is a serious risk that the quality of any eventual judgement would be worse than if the facts had been put before the court at a proper time. For these reasons, there is a substantial and obvious risk that a fair trial will not be possible. The trial would not be fair for the parties, including the defendants, who would therefore be seriously prejudiced. Nor, importantly, would it be fair to the court to expect judges to participate in the process and make decisions about facts reconstructed in this way. It would be a painstaking and time consuming business - much more painstaking and time consuming than if the delay had not occurred. It would not be a proper or just use of the court's resources. It would not be fair to other litigants who conduct their cases at a proper pace.
65.   Conclusion
66.   For these reasons, I think that the judge should have struck out the plaintiffs' claim and action and I would allow this appeal.
67.   LORD JUSTICE WALLER:
68.   I agree that this appeal should be allowed for the reasons given by May L.J.
69.   ORDER: Appeal allowed. Costs as agreed between the parties and approved by their Lordships.
70.   (Order not part of approved judgment)